Step 1
Record the last batch from the old supplier and first batch from the new one.
Practical review guide · Free worksheet
Review evidence when a supplier changes
Direct answerReopen the product record when sourcing changes, even if the storefront SKU remains the same. Compare the new item and its evidence with the version customers were previously offered.
Reviewed by ComplyFolio. Sellers and reviewers maintaining product evidence and preparing publication decisions.
Get the working templateReview procedure
These are suggested operational checks to apply to your own evidence. They are not additional legal requirements or claims that the workspace automates this entire task.
Step 2
Compare manufacturer identity, materials, dimensions, markings and instructions.
Step 3
Obtain evidence for the new product instead of carrying forward old supplier files automatically.
Step 4
Separate stock and update affected listing information after the evidence review.
Worked example
A merchant replaces a supplier for a visually identical kitchen organizer while retaining the same listing.
What the reviewer finds
- The new manufacturer's name differs from the published listing.
- Old files remain attached to the unchanged merchant SKU.
Resulting record
A supplier-change review and stock cutover record.
Boundary: Visual similarity does not establish equivalent safety or documentation coverage.
This scenario is fictional. It illustrates a review decision, not a customer outcome or a compliance determination.
Download the blank working record
The Markdown worksheet includes the procedure, the fields below, and space for findings, evidence, owners and retests. It contains no pre-approved findings. Edit it locally without an account.
- Old supplier
- New supplier
- Stock cutover
- Changed characteristic
- Updated evidence
Record what you observed, including unknowns. Link each decision to a source and keep unresolved questions assigned to an owner. Share completed records only through an appropriate authorized route.
Primary references and scope
The references provide the legal or technical context. The procedure and worksheet are ComplyFolio working suggestions, not official forms or a certification standard.
- GPSR — product safety, operator and distance-sale requirements (legal context)
- European Commission — product safety and business resources
Visual similarity does not establish equivalent safety or documentation coverage.
Connect the review to your product record
Use the free workspace for an initial public product-page review, then add the manual evidence and decisions this guide requires. A page scan cannot inspect private supplier files or complete every user journey.
Start with a public product page