Step 1
Export the last public listing and record when sales and supply ended.
Practical review guide · Free worksheet
Archive evidence for discontinued products
Direct answerKeep discontinued product records distinguishable from active catalog evidence while preserving the relationships needed for later inquiries. Define retention with the appropriate reviewer.
Reviewed by ComplyFolio. Sellers and reviewers maintaining product evidence and preparing publication decisions.
Get the working templateReview procedure
These are suggested operational checks to apply to your own evidence. They are not additional legal requirements or claims that the workspace automates this entire task.
Step 2
Preserve the relevant model, batch, supplier and document relationships in an archive index.
Step 3
Review access controls and the retention basis before deleting any underlying records.
Step 4
Test retrieval using an old order's product identifier without exposing unnecessary customer information.
Worked example
A team removes a product from sale and loses access to its last supplier manual after a folder cleanup.
What the reviewer finds
- The removed page was the only place linking the manual.
- A shared folder cleanup would break historical evidence references.
Resulting record
A discontinued-product archive index and retrieval test.
Boundary: Retention periods and continuing duties depend on applicable rules and facts; this guide does not set a universal deadline.
This scenario is fictional. It illustrates a review decision, not a customer outcome or a compliance determination.
Download the blank working record
The Markdown worksheet includes the procedure, the fields below, and space for findings, evidence, owners and retests. It contains no pre-approved findings. Edit it locally without an account.
- Product identifier
- Last listing version
- Archived evidence
- Retention basis
- Retrieval test
Record what you observed, including unknowns. Link each decision to a source and keep unresolved questions assigned to an owner. Share completed records only through an appropriate authorized route.
Primary references and scope
The references provide the legal or technical context. The procedure and worksheet are ComplyFolio working suggestions, not official forms or a certification standard.
- GPSR — product safety, operator and distance-sale requirements (legal context)
- European Commission — product safety and business resources
Retention periods and continuing duties depend on applicable rules and facts; this guide does not set a universal deadline.
Connect the review to your product record
Use the free workspace for an initial public product-page review, then add the manual evidence and decisions this guide requires. A page scan cannot inspect private supplier files or complete every user journey.
Start with a public product page