# Prepare evidence for a product information inquiry — working record

Blank worksheet. Complete with your own verified evidence; no example finding is pre-approved.
Guide: https://complyfolio.com/product-evidence-customer-inquiry
Reviewed: 2026-09-23

## Record
- Product / page / release:
- Reviewer:
- Review date:
- Product reference:
- Question:
- Verified source:
- Safety escalation:
- Response reviewer:

## Procedure
- [ ] Identify the product model and revision with the minimum necessary customer information.
- [ ] Separate the instruction question from any safety concern requiring prompt specialist escalation.
- [ ] Locate the applicable reviewed source and record unresolved identity questions.
- [ ] Prepare a bounded response and record the source version and responsible reviewer.

## Decision
- Evidence references:
- Actual findings:
- Unresolved questions:
- Next action and owner:
- Retest evidence:

## Review boundary
This worksheet does not diagnose hazards, replace required reporting or authorize a customer response.
These are ComplyFolio operational suggestions, not prescribed legal forms or certification requirements.